It’s important to understand the following steps to take if you have an accident in your rental car in Krabi.
Are you and your passengers safe?
Firstly, and most important is to check that everyone involved in the accident is safe. If anyone is injured, it is of the UTMOST importance to get them to a hospital. For an emergency, call 1669 in Krabi, or call the Krabi Tourist Police in Ao Nang on +66 (0)7-563-7208. These numbers have English speakers, who will be able to help you negotiate the next steps. It is strongly recommended that you have the correct insurance to cover any medical costs for an accident. There are several hospitals and clinics in Krabi and Ao Nang and most of them have ambulance services. Bear in mind that ambulances in Thailand do not have sophisticated equipment to deal with severe road traffic accidents, so getting to a nearby hospital as soon as possible is your best option here.
Call us at Krabi Car Rentals
Secondly, if your rental car is involved in an accident, and assuming that no one is injured, you then call Krabi Tourist Police in Ao Nang on the same number as above: +66 (0)7-563-7208. If you are involved in an accident with another car, the other party may already have called the police.
Next, you need to contact Krabi Car Rentals on +66 (0)801-4444-76 and inform us about the details of the accident. Our manager or a representative will contact the relevant insurance company on your behalf, and the company will send an agent, who will check the situation and negotiate accordingly.
Generally, the situation will be solved easily and Krabi Car Rentals will organize for a replacement car for you to continue to rent, if the original car has been damaged.